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Customer Support Agent

Pertemps Reading
Posted 3 days ago, valid for 3 days
Location

Goring, Oxfordshire RG8, England

Salary

£12 per hour

Contract type

Part Time

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Sonic Summary

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  • Pertemps Reading is seeking a Customer Support Agent for a temporary assignment with a Household Goods company in Goring-on-Thames.
  • The position offers a salary of £12 per hour and requires 1 to 2 months of experience.
  • Responsibilities include assisting with customer service queries via chat, phone, and email, processing orders, and collaborating with the returns department.
  • Candidates should have previous experience in a similar role, strong communication skills, and the ability to work well under pressure.
  • Interested applicants are encouraged to apply for the Customer Support Agent role.
Customer Support Agent

Pertemps Reading are looking for a Customer Support Agent to work with an established Household Goods company based in Goring-on-Thames.
12 per hour
1 - 2-month Temporary assignment
09:00 - 17:30 (1 hour lunch break)

As a Customer Support Agent, you will be responsible for:
- Assisting with all customer service queries and provide advice on chat, phones and emails
- Administering telephone orders, discounts and payment disputes
- Collaborate with returns department for deliveries, refunds & admin
- Reception duties as required
- Conduct warranty investigations

To be considered for this Customer Support Agent role, you should possess the following:
- Previous experience in a similar role
- Excellent verbal and written communication skills
- Ability to work well under pressure
- Empathetic and understanding
- Excellent customer service skill

If you are interested in this Customer Support Agent role, please apply now!

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