- The role is to assist in verifying information given to us by prospective tenants/guarantors in order for the tenant to move into a rental property.
- To assist in providing a clear financial picture of a prospective tenant for a landlord.
- To carry out regulatory checks on new tenants
- Ensure systems are kept up to date with information on ongoing applications.
- This role is mainly PC based with telephone work.
- Previous Administration and customer service experience is preferred but not essential.
- You will need excellent professional communication skills, both written and verbal and the ability to deal confidently with internal and external clients
- You will need superb accuracy and a good eye for detail
- Good numeracy Skills
- A focus on customer care and providing an excellent user experience.
- You will need to be resilient, positive and organised
- IT Literate (MS Office, Internet and email systems)
- The ability to work independently and as part of a team