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Hire Desk ControllerNormanton, West YorkshireStarting From £25,000
- Do you have experience in administration or hire desk roles?
- Are you able to handle customer queries efficiently and professionally?
Hours:
- 8-hour days
- permanent.
- Shift patterns are Tuesday to Saturday or Sunday to Thursday, with varied start and finish times between 7am and 7pm
Benefits Package:
- Salary starting from £25k with the opportunity for overtime
- Company pension scheme
- Holiday loyalty scheme
- Company discount at Normanton Cafe
- A good remuneration package
As a Hire Desk Controller, you will be required to:
- Ensure the smooth running of Key Accounts and General Orders
- Process on/off hire orders accurately in the InspHire system
- Maintain a complete manual contract file with all relevant paperwork
- Liaise with the Transport Department for timely equipment movements
- Handle customer queries efficiently and update your Line Manager on any delays
- Promote teamwork and cooperation within the company
- Ensure all incoming calls are answered promptly and professionally
Candidate Requirements:
- GCSE in English and Maths
- Confidence with IT systems, particularly Excel
- Strong organizational and communication skills
- Ability to work well under pressure and follow instructions
- Self-motivated and able to work on your own initiative
