Service Centre Parts Advisor

Service Centre Parts Advisor

Location: Thurrock

Permanent

This vacancy presents a brilliant opportunity for a Service Centre Parts Advisor to join a forward-thinking organisation who are a global leader in the design, development, and manufacturing of electric vehicles and is offering a competitive salary and benefits package.

Service Centre Parts Advisor Role:

• Manage the stock and tooling on site, in Field Technician Vehicles and at Customer locations to reflect current and projected requirements (shelf stock holding).
• Ensure the safe storage of hazardous materials in line with Health and Safety, and COSHH guidelines.
• Use all available resources to accurately identify parts prior to supply/order.
• Ensure all parts issued are booked to job cards.
• Liaise with suppliers to obtain required parts to meet deadlines reducing VOR costs and increasing Customer Experience.
• Place orders and coordinate deliveries to customer’s premises, Field Technician or to head office.
• Conduct weekly stock checks.
• Liaise with off-site engineers, supplying correct parts to meet deadlines.
• Deal with warranty returns and carry out weekly disposal of displaced parts.
• Place orders and receive parts accurately and methodically.
• Collection and delivery of parts and supplies, as and when required.
• Maintain housekeeping of storage and working area ensuring H&S criteria met.

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Service Centre Parts Advisor Requirements:

• Previous experience in a Parts Advisor role or similar
• Experienced in Microsoft word and excel.
• Excellent organisational skills and ability to plan and manage own diary.
• Ability to multi-task and prioritise accordingly.
• Good communication skills – able to liaise with colleagues at all levels and customers.
• Ability to implement processes and recommend new ideas.
• Forklift trained would be beneficial.
• Knowledge of health and safety practices
• Experience of using ERP/SAP inventory systems.
• Full UK driving licence.

Working Hours: 11:00 – 19:00 – Mon to Friday. Alternate Saturdays 06:00 – 14:00

We’re looking to speak with suitable Service Centre Parts Advisor candidates as soon as possible.

Apply now with a copy of your CV to discuss this position with a member of our team.