Operations Controller

Our client, a global organisation is currently seeking an Operations Controller for an immediate start to join their team.

This is a full time permanent position based in Great Yarmouth.

Average 40 hours per week

3 week shift pattern.

On call one week out of three - including evenings and one weekend.

Week one: Monday - Friday, 08:00-17:00

Week two: Monday - Friday, 14:00 - 17:30. On call from 17:30 - 07:00 and completely over the weekend.

Week three: Monday Friday, 07:00 - 14:00.

The ideal candidate will hold responsibility for the safe and efficient unloading and loading of offshore supply vessels, ensuring the allocation of sufficient resources maintaining the highest standards of safety and service.

Minimum Qualifications

Education to GCSE level or equivalent
Banksman/Slinger

Desirable Qualifications

Counterbalance Forklift certificate

Minimum Competencies (Skills, Knowledge and Behaviours)

Maintains positive work relationships
Solutions based, motivated to achieve the highest standards of performance and internal/external customer support
Accustomed to working effectively in a fast-paced environment, adapting to changing workloads and priorities, where high standards are not compromised under pressure
Strong interpersonal and communication skills both verbal and in writing
Computer literate with operator knowledge across the Microsoft suite

Key Responsibilities:

Presenting a positive image of the Company through first class service delivery and customer engagement, building effective relationships across the business.
Responsible for the safe & efficient unloading and loading of Offshore Supply Vessels and the supervision of quayside personnel
Ensure service levels are maintained by effectively deploying plant & labour and monitoring working hours in line with the Working Time Directive and our clients’ policies
Arrange off-site/ad hoc jobs as required, including booking third party plant and labour
Ensure all staff/agency are trained and competent for their duties
Regularly review procedures and risk assessments
Help to minimise operational costs wherever practical without compromising on safety
Ensure compliance with legislative standards and company procedures
Liaise with internal clients to understand vessel turnaround requirements and develop the daily plan
Create and maintain vessel turnarounds (voyages) within Integrated Logistics Management System, including arrivals, departures, vessel movements and labour/plant allocations
Ensuring Vessel's Customs and CERS paperwork are submitted within a timely manner
Ensure all activities are recorded on the Daily Resource Sheet

As you would expect from a highly progressive company, an attractive remuneration package is available to the successful applicant.

Benefits:

Personal Pension (employee contribution minimum 4%, 5% subject to the employee contributing a minimum of 4%).
Life Assurance (3 x basic salary in the event of your death while in service)
Healthcare Cash Plan
Paid Holiday Entitlement (33 days including public holidays with three ringfenced for the Christmas and New Year holidays).
Employee Assistance Program
Discounted Gym Membership
Cycle to Work Scheme
Legal Access Scheme
Perks at Work (online discount shopping)
Eyecare Vouchers

When applying, your CV should include your current/most recent employment, which clearly demonstrates examples of the skills and behaviours required for the above role.

Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.

If we can take your application further we will of course be in touch.

Todd Hayes is acting as an Employment Business in relation to this vacancy.

Todd Hayes Ltd