P+S Personnel are pleased to be working on behalf of our client, who is currently recruiting an Operations Controller to join their team based in Great Yarmouth on a full time, permanent basis.

Main Responsibilities:

Presenting a positive image of the Company through first class service delivery and customer engagement, building effective relationships across the business.
Responsible for the safe & efficient unloading and loading of Offshore Supply Vessels and the supervision of quayside personnel.
Ensure service levels are maintained by effectively deploying plant & labour and monitoring working hours in line with the Working Time Directive and company policies.
Arrange off-site/adhoc jobs as required, including booking third party plant and labour.
Ensure all staff/agency are trained and competent for their duties.
Regularly review procedures and risk assessments.
Help to minimise operational costs wherever practical without compromising on safety.
Ensure compliance with legislative standards and company procedures.
Liaise with internal clients to understand vessel turnaround requirements and develop the daily plan.
Create and maintain vessel turnarounds (voyages) within the companies Integrated Logistics Management System, including arrivals, departures, vessel movements and labour/plant allocations.
Ensuring Vessel's Customs and CERS paperwork are submitted within a timely manner.
Ensure all activities are recorded on the Daily Resource Sheet.

Qualifications and Experience:

Education to GCSE level or equivalent.
Banksman/Slinger.
Counterbalance Forklift certificate (desirable).

Person Specification:

Maintain positive work relationships.
Solutions based, motivated to achieve the highest standards of performance and internal/external customer support.
Accustomed to working effectively in a fast-paced environment, adapting to changing workloads and priorities, where high standards are not compromised under pressure.
Strong interpersonal and communication skills both verbal and in writing.
Computer literate with operator knowledge across the Microsoft suite.

Working Hours and Benefits:

40 hours per week Mon - Fri, 3 weeks shift pattern (on-call 1 week in 3 including weekends).
Salary through Online Scheme.
Group Personal Pension (employee contribution minimum 4%, company contribution 5% subject to the employee contributing a minimum of 4%).
Life Assurance (3 x basic salary in the event of your death while in service).
Healthcare Cash Plan.
Paid Holiday Entitlement (33 days including public holidays with three ringfenced for the Christmas and New Year holidays).
Employee Assistance Program.
Discounted Gym Membership.
Cycle to Work Scheme.
Legal Access Scheme.
Perks at Work (online discount shopping).
Eyecare Vouchers.

If this is a role you are interested in, please apply online ensuring your CV is up to date.