Transport Administrator

P+S Personnel are pleased to be working on behalf of our clients, who are currently seeking a Transport Administrator to join their team on a full-time, temporary basis until mid/late April.

Main Responsibilities:

• Updating and maintaining the "chasers management system" to ensure that all delivery issues are recorded.
• Ensuring Week Commencing ETA dates are achieved.
• Ensuring all Haulage response required chasers are responded to within 24 hours.
• Updating and maintaining non delivery reasons.
• Liaising with the Transport Co-ordinator to ensure hauliers are booked in for deliveries of product in accordance with daily booking limits.
• Chasing Delivered orders to ensure product is delivered from site within the agreed time period.
• Assisting with the despatch desk and weighbridge system to ensure goods received and despatched are processed according to company procedures/protocols.
• Training despatch desk staff.
• Ensure site haulier data base is maintained with accurate and up-to-date information.
• Assisting colleagues due to holiday, sickness or workload to ensure the smooth running of the business.
• To adhere to company procedures in relation to all aspects of the IT systems, Business admin processes, procedures and policies.
• Working under the guidance of Business Support Services team in relation to policies, procedures and processes.
• To carry out any reasonable request

Knowledge, skills and experience:

• Excellent interpersonal and negotiation skills.
• Organised with perfect time keeping.
• Excellent verbal and written English.
• Excellent attention to detail.
• A can do attitude is essential in this role, to ensure our customers receive a high level of service.
• An excellent telephone manner is essential, having the ability to communicate clearly at all levels internally and externally, keeping a calm presence within the office and on the telephone when under pressure.
• A good team member with the ability to work in a small onsite team, nationally with transport coordinators from other sites and the Business support services team.
• Accurate computer skills required to ensure the correct costs are set against the correct haulage contractor.
• Pro-active attitude with the desire to help others when possible.
• Flexible and comfortable working in a dynamic environment with multiple competing priorities.
• A sound knowledge of UK geography and the major transport networks is essential.
• Good general understanding of PC applications including Microsoft Word and Excel.

Working hours:

• Monday to Friday 08:30-17:00 (40 hours), some flexibility required.

If this is a role you are interested in, please apply online ensuring your CV is up to date.