Credit Controller

• Job Type: Full-time permanent - Mon -Fri 9-5.30pm ( flexible on start and finish times) 
• Probation period 3 months (WFH hybrid model 3 days in the office and 2 days from home)
• Salary: £30-33k 

We are looking for an experienced Credit Controller to join our finance team. The successful candidate will be responsible for chasing overdue accounts for a ledger of approximately 500 accounts and managing debt collection of around £1.5 million a month. This role requires establishing strong relationships both internally and externally to ensure effective debt collection and to provide excellent customer service.

• Contribute to the company’s Health & Safety, Food Safety, and Socio-Environmental/Energy values.
• Comply with all regulatory and legal requirements within the business.
• Achieve all KPIs and annual goals set, including objectives.
• Chase all overdue accounts and monitor payment patterns to minimise potential bad debt and maximise cash collection.
• Respond to all customer email and telephone enquiries/queries.
• Liaise with sales/customer services and purchase ledger to resolve stock and pricing issues.
• Negotiate payment plans and restrict supply of goods when necessary.
• General Sales Ledger Accounts Administration, including responding to copy requests, updating account contacts, checking customer credit ratings, applying credit terms, and updating customer invoice portal platforms.

• Proficiency in Microsoft tools, especially Outlook and Excel.
• GCSE pass in Math and English language.
• AAT or equivalent working experience.
• Knowledge of filing systems and proficiency in the English language.
• Direct experience as a Credit Controller with a solid finance background.
• Experience with EDI (portals) for invoice processing.
• Good numeracy skills and the ability to work accurately in a busy environment.
• An analytical mind with the ability to work well under pressure and multitask.
• Exceptional attention to detail, highly organised, and a ‘completer-finisher’.
• A flexible team player with proactive work ethic.
• Excellent communication skills, both written and verbal.
• A confident self-starter with a positive, enthusiastic ‘can do’ attitude.
• Customer-focused, reliable, conscientious, and dedicated.

• 25 days annual holiday plus 8 public holidays per annum (5 of which you are able to use flexibly)
• Auto-Enrolment Pension, plus an enhanced pension option
• Discretionary annual bonus scheme 
• Life assurance
• Cycle to work scheme
• Employee benefits portal with retail discounts, GP service and financial support tools
• Volunteer days
• Programme of social and team events
• Free parking on site
• Up to 40% discount on Company products
• Long service awards
• Subsidised Canteen
• 40 hrs/wk i.e. 9am-5.30pm Mon-Fri (start and finish times flexible) with a 3 day/week office; 2 day/week WFH hybrid working model.
• Probationary period 3 months
• Annual salary review (our ‘movers and shakers’ are always rewarded)
• 10% KPI related bonus based around challenging but achievable tasks related to the role

To apply for the Credit Controller position, please contact Vinny Basra at the Staines Accountancy office