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Customer Liaison Officer

Fawkes & Reece (North)
Posted a day ago, valid for 22 days
Location

Grimsby, Lincolnshire DN31 1NH, England

Salary

£28,000 - £33,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Customer Liaison Officer will manage all client communication regarding Kitchen and Bathrooms schemes.
  • Key responsibilities include facilitating resident engagement, coordinating access arrangements, and resolving issues efficiently.
  • Candidates should have previous experience in a similar role, such as a Tenant or Resident Liaison Officer.
  • The position offers a salary ranging from £28,000 to £33,000, depending on experience, along with a car allowance and annual bonus.
  • Additional benefits include 25 days of holiday plus bank holidays, excellent parental leave, and more.

About the role of Customer Liaison Officer

As a Customer Liaison Officer, you'll be the go-to for all client/customer communication, ensuring both parties are kept up to date with current and future Kitchen and Bathrooms schemes.

Responsibilities for Customer Liaison Officer

  • Become an integral part in resident and community engagement initiatives and communications between tenants and clients.
  • Coordinating access arrangements when necessary and resolving issues quickly and efficiently.
  • Using your communication skills, you'll be the face of the company to ensure all parties involved are comfortable and well informed.

Requirements for Customer Liaison Officer

  • Previous experience in a similar role - Tenant Liaison Officer/Resident Liaison Officer etc.
  • Excellent communication and negotiation skills
  • UK Driving Licence

What we offer for Customer Liaison Officer

  • Salary from 28k - 33k (dependant on experience)
  • Salary Sacrifice Company Car/Basic Salary + 3k Car Allowance
  • Annual Bonus Scheme
  • 25 Days Holiday + 8 Bank Holidays
  • Excellent Paternity and Maternity Leave
  • Many more additional benefits.

If you want to hear more about this Customer Liaison Officer role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office on (phone number removed).

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.