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Customer Service Administrator

Halmer Recruit
Posted 4 days ago, valid for 13 days
Location

Guildford, Surrey GU1 1RR, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Our client is a dynamic property business that has recently achieved its best year yet, making it an exciting time to join their team.
  • The role requires a minimum of 2 years of experience in a busy administrative or customer service environment, with a salary of £24,000 per year plus a company bonus of £2,400.
  • As the first point of contact, the successful candidate will manage a busy phoneline, handle client queries, and ensure efficient administration processes.
  • Key skills needed include being a team player, the ability to work well under pressure, attention to detail, and strong organizational skills.
  • The company offers excellent benefits, including on-site parking, opportunities for progression, and training from day one.

Our client

We have currently partnered with a very exciting property business who have achieved their best year yet due to landing major contracts so it’s a really exciting time to join the team. They have a hugely supportive working culture with amazing staff retention in addition to flexible working with hours. From seeing their offices and meeting the team, it really a amazing company who have very exciting plans for the future.

Job description

  • First point of contact for managing extremely busy phoneline with a large variety of client queries and organising all administration processes with excellent efficiency.
  • Uploading all client information with excellent efficiency and responding to all queries.
  • Building customer relationships and supporting with any order questions including logistics plans.
  • Supporting with national accounts and providing updates accordingly.
  • Ensuring that all administration tasks are completed to high standards to meet audit guidelines.
  • Manage all shipping information accordingly and working alongside the internal teams to ensure that the details are uploads correctly.

Key skills

  • Team player
  • Ability to work well under pressure
  • Attention to detail
  • Organised with the ability to multi task

What's on offer?

  • Company bonus of £2,400 per year
  • Parking on-site
  • Progression including being given more responsibility for project tasks as the business continues to grow
  • Opportunity to develop into a Surveyor
  • Excellent company benefits
  • Training from day one

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.