Credit Controller

Faith Recruitment

Posted 15 hours ago, valid for a month

Guildford, Surrey GU48EY, England

Full Time

Life Insurance

Employee Assistance

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Sonic Summary

An industry-leading multi-site business is seeking a confident and experienced Credit Controller for a permanent position.
The role requires at least 2 years of experience in Credit Control or Accounts Receivable, preferably within an FCA regulated environment.
The company offers a competitive salary along with benefits such as 25 days of holiday, a 10% pension contribution, and hybrid working arrangements.
Key responsibilities include managing customer relationships, advising on payment options, and liaising with external agencies for collections.
This position also provides opportunities for career development and recognition through various employee incentives.

An industry leading multi-site business is looking for a confident, personable and experienced Credit Controller that is looking for a permanent role within a company that offers you support and progression and some great employee benefits. You will be a key member of the team and responsible for working with a variety of clients across FCA regulated environments, an integral part of the position is to manage these relationships.

Benefits:

25 days holiday + Bank
10% Pension contribution
Hybrid working (2 days in office)
Life Assurance
Cycle to work scheme
Medicash benefits
Employee Assistance Programme
Regular appraisals, training and career development
Charity incentives
Recognition awards
Free Parking

Responsibilities:

Updating and maintaining customer records via internal system
Dealing with customers to update and inform them of overdue payments
Advise customers about payment options to ensure a smooth process and resolution
Support and negotiate suitable payment plans
Provide new payment dates
Responding to any correspondence regarding payment arrears
Taking payments in a timely manner
Liaising with external branches to assist the collections team
Identify problem cases flagging any high-risk cases
Speak with insolvency companies
Liaise with debt collection agencies when necessary

Skills required:

2+ years of experience in Credit Control/ Accounts Receivable
A confident communicator verbal and written
Ideally be from a FCA regulated environment
Strong admin skills with use of email, MS Word and Excel

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