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Sales & Customer Support Specialist

Office Angels
Posted 10 hours ago, valid for 19 hours
Location

Guildford, Surrey GU1 3HW, England

Salary

£24,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position of Sales & Customer Support Specialist is available in Central Guildford with a salary of £24,000 plus a bonus scheme (O.T.E).
  • The role requires experience in dealing with customers face to face or via telephone, with prior sales experience being desired.
  • Key responsibilities include managing customer inquiries, setting up new accounts, and creating accurate quotes while tracking orders in the CRM.
  • Candidates should possess excellent written and verbal communication skills, a positive attitude, and the ability to perform well under pressure.
  • The company offers benefits such as summer hours, 25 days of holiday plus bank holidays, hybrid working, and monthly social events.

Sales & Customer Support Specialist

Location: Central Guildford
Salary: 24,000 + Bonus Scheme (O.T.E)
Benefits: Summer hours | 25 days holiday + BH | Pension | Hybrd Working | Staff discounts| Monthly socials and more!
Start Date: ASAP

We are looking for a dynamic Sales & Customer Support Specialist to join our client, an award-winning business based in Guildford.

What You'll Do:

  • Respond to customer inquiries and manage sales calls efficiently.
  • Set up new accounts, ensuring accuracy and authenticity.
  • Develop deep knowledge of our key customers and their sectors.
  • Create accurate quotes, manage orders, and track progress in our CRM.
  • Handle customer service escalations and manage the team inbox when required.
  • Build strategies to retain and re-engage customers.
  • Monitor stock levels, back orders, and delivery schedules to exceed expectations.
  • Maintain detailed product knowledge and market awareness to stay ahead.
  • Represent our brand at trade shows and through virtual appointments.

What We're Looking For?

  • Experience in dealing with customers face to face or via the telephone is (essential)
  • Prior experience working in sales (desired)
  • Excellent communication skills both written & Verbal
  • A positive, can-do attitude
  • Ability to remain calm and composed in high-pressure situations.
  • Team Player

Apply today!

Send your CV to (url removed) or call (phone number removed) to find out more





Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.