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We are seeking a dedicated and proactive temporary Customer Service Administrator to help create an efficient and effective, friendly and courteous day to day customer service/order processing department based in Guildford. Due to the location of this client, you must be able to drive and have use of a car.
This role is temporary with a view to go permanent!
Key responsibilities include:
- Accurately processing orders in the system
- Handling queries, enquiries and complaints
- Completing orders and processing in a timely manner
- Build relationships with customers over the phone
Skills:
- Excellent communication skills are required to interact with internal staff and service users
- Must be able to work off their own initiative as well as part of a team
- Computer Literate with a good working knowledge of Word and Excel
- Excellent telephone manner
- Excellent organisational skills with a good eye for detail
- Previous experience within a busy Customer service department or Administrative role
- Previous experience of administration, order processing and scheduling of workloads would be a huge advantage
If you are passionate about providing outstanding customer support, we encourage you to apply for this role today!
