Customer Service Coordinator

Fantastic Opportunity: Customer Service and Sales Coordinator

Location: Guildford - on-site

Salary: £30,000 - £35,000 per annum (depending on experience) plus excellent benefits

Hours: 08:00 to 17:30 Monday to Friday and 07:00 to 12:30 one in three Saturdays.

Do you thrive in fast-paced environments, love customer service, and want to be part of a company that is making a real impact on the environment?  We are looking to recruit a Customer Service and Sales Coordinator to join our client’s busy team based in Guildford.

Role:

• You will be responsible for dealing with a range of Customers incoming telephone calls, from National Construction Companies through to small, independent businesses and private householders.
• Working in a telephone-based customer service office, you will have a passion for delivering an excellent Customer experience that will enable my client to continue our growth through repeat and new business.
• You will understand my client’s business to promote all the services they are able to offer and identity opportunities for cross selling.

Ideal Candidate:

• Excellent communication skills.
• Experience using bespoke in-house sales systems or customer databases.
• Ability to engage with a diverse range of customers.
• Proven track record in inbound telephone customer service.
• Ability to learn products and services to cross-sell.
• Strong organisational skills for day-to-day administrative tasks.

What We Offer:
Comprehensive benefits package including Private Health Care, Life Cover, and Pension.
 

DMA recruit and source candidates into Service Led Organisations across the Industrial and Commercial space in UK & Europe working with senior, middle management and entry level professionals. If you are looking for a career in Sales, Marketing, Operations, Commercial, Supply Chain, Logistics, H&S, Financial, Engineering, Technical DMA have a portfolio of clients covering numerous sectors: Infrastructure & Construction, Manufacturing, Environmental & Recycling, Business Services, Engineering and Logistics