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Customer Service Representative

Staffline Operations
Posted a day ago, valid for a month
Location

Guildford, Surrey GU1, England

Salary

£22,000 per annum

Contract type

Full Time

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Sonic Summary

info
  • Apply today to become a Customer Service Representative for Scot Group Ltd in Guildford, the largest privately owned rental company in the UK.
  • The position offers a salary of £23,872.99 per year and requires a full-valid driving licence held for a minimum of 12 months.
  • This full-time role involves working 40 hours per week, primarily Monday to Friday, with Saturday mornings on a rota basis.
  • Candidates should possess excellent customer service and communication skills, and experience in the service industry is desirable but not essential as training is provided.
  • Benefits include 30 days of holiday, performance bonuses, and local reward schemes.

Apply today to work as a Customer Service Representative in Guildford for our client - Scot Group Ltd which operates the Thrifty rental brand in the UK and is the largest privately owned rental company in the UK today.

At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time.

The rate of pay is £23,872.99 per year.

This is a full-time role, working fixed day shifts, this role is a 40 hours per week contract, working Monday to Friday and Saturday mornings on a rota basis.

The hours of work are Monday to Friday 8.30am to 5:30pm + Saturday 8:30am to 12.30pm.

You must hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.

Your Time at Work

As a Customer Service Representative, you will look after our customers and their rental arrangements face-to-face and over the telephone. This position has opportunities to gain commission for successfully upselling our long-term rentals.

Our Perfect Worker

Our perfect Customer Service Representative will be a hardworking individual with the ability to work in a team and independently in a fast-paced environment while showing great attention to detail.

You will have excellent customer service and communication skills and ideally, you will have worked in the service industry.

You must hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.

Experience in a similar role is desirable, but not essential as full training is provided.

Key Information and Benefits

- Earn £23,872.99 per annum
- Monday to Friday and Saturday mornings
- 30 days holiday including bank holidays
- Good links to public transport
- Uniform provided
- Full training provided
- Performance bonus
- Local reward schemes

Job ref: 1DEC

About Staffline

Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.