Sales & Customer Support Specialist
Location: Central GuildfordSalary: £24,000 + Bonus Scheme (O.T.E)Benefits: Summer hours | 25 days holiday + BH | Pension | Hybrd Working | Staff discounts| Monthly socials and more!Start Date: ASAP
We are looking for a dynamic Sales & Customer Support Specialist to join our client, an award-winning business based in Guildford.
What You'll Do:
- Respond to customer inquiries and manage sales calls efficiently.
- Set up new accounts, ensuring accuracy and authenticity.
- Develop deep knowledge of our key customers and their sectors.
- Create accurate quotes, manage orders, and track progress in our CRM.
- Handle customer service escalations and manage the team inbox when required.
- Build strategies to retain and re-engage customers.
- Monitor stock levels, back orders, and delivery schedules to exceed expectations.
- Maintain detailed product knowledge and market awareness to stay ahead.
- Represent our brand at trade shows and through virtual appointments.
What We're Looking For?
- Experience in dealing with customers face to face or via the telephone is (essential)
- Prior experience working in sales (desired)
- Excellent communication skills both written & Verbal
- A positive, can-do attitude
- Ability to remain calm and composed in high-pressure situations.
- Team Player
Apply today!
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