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Service Advisor / Car Dealership
Start: ASAP
Location: Guildford
Pay: £12 per hour
Contract: 6-8 weeks
Hours: 45, Monday to Friday 8am-6pm
The Role
- Point of contact for customers whose vehicles are in for servicing, MOT’s and repairs.
- Keep customers informed of progress and advise of extra work if required.
- Booking in vehicles for recalls
- Letting customer know vehicles are ready for collection.
- Organise car loan bookings.
- Process payments for the services required.
- Being the first point of contact when customers enter the establishment and ensuring they have a warm and welcome introduction.
- Communication with customers through a variety of platforms to update them on the status of their vehicle as well as making them aware of any extra work needed and upselling any additional products.
- Working effectively with a team of highly skilled technicians to priorities customers wants and needs whilst adhering to a demanding schedule.
- Built personal relationships with customers, making sure they felt heard and valued throughout their experience with the company.
If this vacancy is of interest to you apply now and a member of our resourcing team will be in touch. Alternatively you can send your up to date CV directly to our recruiting team on the email below.
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