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Property Services Assistant
- Hourly Rate: £13.31 PAYE or £16.30 Umbrella
- Location: Lower Eashing, near Guildford
- Job Type: Hybrid (2 days per week in the office)
- Working Hours: Mon-Thurs 09:00 - 17:30, Fri 09:00 - 17:00
We are seeking a Property Services Assistant for a national housing association. This role requires someone with experience in housing, particularly in customer service or repairs. The position is an ongoing temporary booking and requires immediate availability.
Day-to-day of the role:- Assist in the preparation, maintenance, and review of a list of approved contractors for major, day-to-day, and partnered maintenance works, as well as the appointment of contractors for specific works.
- Liaise with customers regarding property-related matters and place orders for works using a bespoke computerised order system.
- Ensure contractors are promptly and properly instructed and maintain a record of all works undertaken, ensuring satisfactory closure from the relevant team member.
- Assist in the payment processing for all property-related invoices.
- Order and administer scheme-related requirements.
- Assist in the management and processing of communal buildings insurance claims.
- Support all other administration and record keeping for the department as instructed.
- Proven experience in housing, specifically in customer service or repairs.
- Ability to work effectively both independently and as part of a team.
- Strong organisational skills and attention to detail.
- Proficiency in using computerised systems for order placement and record keeping.
- Excellent communication skills, capable of effectively liaising with both customers and contractors.
- Competitive hourly rate.
- Hybrid working flexibility.
- Opportunity to contribute to significant housing projects.
- Involvement in a variety of tasks and responsibilities, ensuring a dynamic work environment.
