Business Services Manager

We are recruiting on behalf of a highly reputable and dynamic accountancy firm, seeking an experienced Business Services Manager to join their growing team. This role offers a unique opportunity to lead a talented group of professionals dedicated to supporting businesses during critical growth phases, ensuring they receive top-tier outsourced services aligned with their strategic goals.

As the Business Services Manager, you will collaborate frequently with internal teams and external clients, building strong relationships and driving innovation. This firm offers a hands-on, innovative environment where you can make a meaningful impact on both the firm and its clients' success.

• Client Portfolio Management:

  • Lead, manage, and optimise a portfolio of clients, ensuring the delivery of high-quality, cost-effective services.
  • Act as the primary point of contact for clients, maintaining strong relationships and ensuring alignment with client objectives.
  • Handle day-to-day management of client accounts and the team members working on them, reporting directly to the partners.

• Team Leadership and Development:

  • Manage and support junior staff and contractors, ensuring high performance and quality work.
  • Assist with the training and professional development of both new and existing staff members.
  • Delegate routine tasks to junior team members, reviewing their work and providing technical guidance.

• Technical and Advisory Work:

  • Prepare management accounts and board reports for clients.
  • Implement and improve cloud accounting systems (e.g., Xero, QuickBooks).
  • Oversee the preparation of VAT returns and statutory accounts.
  • Continuously drive innovation in accounting systems and processes, ensuring the firm stays ahead of industry changes.

The ideal candidate will have strong leadership skills and a passion for delivering exceptional client service, coupled with a deep understanding of accounting technology and systems. They should be able to manage a portfolio of clients while leading a team of professionals to success.

Requirements:

• ACA/ACCA Qualified.
• A minimum of 5 years' experience in practice.
• At least 1 year's experience managing team members and clients.
• Strong IT skills, with advanced proficiency in Excel.
• Experience with cloud accounting packages such as Xero and QuickBooks.
• A proactive attitude towards innovation and improving accounting processes.
• Wide range of sector experience is highly desirable.

• Leadership and team management capabilities.
• Ability to self-manage and work autonomously.
• Strong skills in training and developing others.
• A customer-focused approach, dedicated to delivering client satisfaction.
• Excellent planning and organisational abilities.

Our client offers a highly supportive working environment and a range of benefits, including:

• The opportunity to work with a well-established firm that recently merged with a top 50 accountancy practice.
• Access to international work through a global alliance, with opportunities for travel.
• A newly created role due to increasing demand for high-level advisory services and staff development focus.
• A modern, attractively fitted out office with hot desking and a focus on hybrid working.
• A prime office location in Guildford, just a short walk from the town centre.
• A culture that promotes work-life balance through hybrid working and social activities.
• Strong emphasis on mental health support, with access to 24/7 counselling services.
• Opportunities for career progression and specialisation in areas of interest.
• Involvement in an ESG committee driving sustainable changes within the firm.
• Continuous professional development through training and technology initiatives that embrace the latest in AI and automation.

This is an excellent opportunity for a driven individual to join a forward-thinking firm where your contribution will directly shape the success of the business and its clients. If you're ready for the next step in your career, we'd love to hear from you.

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