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A well-established and highly regarded property agency based in Guildford, Surrey, is seeking an ambitious and driven Lettings Negotiator to join its growing team. With a strong reputation for delivering exceptional service to landlords and tenants, the company prides itself on making the lettings process as seamless as possible.
Role Overview
The Lettings Negotiator will serve as the key point of contact for both landlords and tenants, ensuring a smooth and efficient lettings process while delivering a high level of customer service. The role involves managing lettings from start to finish, conducting property viewings, negotiating tenancy agreements, and building long-term client relationships.
Key Responsibilities
- Managing the day-to-day lettings process, liaising with landlords and tenants to resolve queries and provide ongoing support.
- Conducting property viewings with prospective tenants, showcasing key features to secure agreements.
- Negotiating tenancy terms between landlords and tenants to ensure mutually beneficial agreements.
- Developing and maintaining strong relationships with landlords, tenants, and potential clients to encourage repeat business.
- Identifying new business opportunities and generating revenue by developing relationships with property owners and prospective tenants.
- Assisting with property marketing to increase visibility and attract tenants across multiple platforms.
- Handling tenancy applications, ensuring all documentation and compliance requirements are met.
- Providing expert advice and support on all aspects of the lettings process.
- Maintaining accurate records of viewings, negotiations, and tenancy agreements to ensure compliance with legal requirements.
- Experience: Previous experience in a lettings negotiator or similar property-related role is essential.
- Communication Skills: Strong interpersonal skills with the ability to build rapport and maintain long-term client relationships.
- Negotiation Abilities: Confidence in negotiating tenancy agreements and achieving the best outcomes for all parties.
- Business Development Mindset: A proactive approach to identifying and securing new business opportunities.
- Organisational Skills: Ability to manage multiple tasks efficiently while maintaining attention to detail.
- Results-Driven: A motivated and target-oriented individual with a commitment to delivering excellent customer service.
- Technical Proficiency: Competent in using property management software and Microsoft Office applications.
- Driving License: A full UK driving license and access to a vehicle (essential).
- Competitive salary with an attractive commission structure.
- Clear career progression and personal development opportunities.
- A supportive and dynamic work environment.
- Ongoing training and professional development.
- Performance-based incentives and bonuses.
