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2nd Line Support Analyst (Progression into Cybersecurity)

IT Talent Solutions Ltd
Posted 9 days ago, valid for 15 days
Location

Guildford, Surrey GU48EY, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reedā€™s services as part of the process. By submitting this application, you agree to Reedā€™s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a 2nd Line Support Analyst located in Guildford, with a focus on developing future cybersecurity talent.
  • Candidates should have experience in IT support, with the role offering a pathway to transition into cybersecurity.
  • Key responsibilities include providing 2nd line support, troubleshooting technical issues, and collaborating with the IT team on security tasks.
  • The role offers a competitive salary and benefits, including pension, private healthcare, and professional development opportunities.
  • Applicants should have relevant experience in IT support, although the specific number of years required is not mentioned.

2nd Line Support Analyst (Progression into Cybersecurity)Location: Guildford

We are currently recruiting for a 2nd Line Support Analyst for a growing MSP with a focus on developing future cybersecurity talent. This is a fantastic opportunity for an experienced IT support professional looking to expand their skills and eventually transition into a cybersecurity role.

Key Responsibilities:

  • Provide 2nd line support, resolving technical issues related to hardware, software, networking, and systems.
  • Diagnose and troubleshoot client-reported issues, ensuring prompt and effective resolution.
  • Collaborate with the IT team to maintain secure IT systems and assist with security-related tasks.
  • Document all issues, resolutions, and technical procedures to enhance internal knowledge.
  • As you progress, gain exposure to cybersecurity functions such as incident management, vulnerability assessments, and security monitoring.

Skills and Experience:

Competitive salary and company benefits, including pension, private healthcare, and professional development opportunities

Training and professional development opportunities in cybersecurity.

A collaborative work environment focused on growth and advancement.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reedā€™s services as part of the process. By submitting this application, you agree to Reedā€™s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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