1st Line Network Engineer

We are looking for a passionate and innovative 1st Line Network Engineer to join a dynamic and growing team. This role offers an exciting opportunity to design, implement, and maintain an expanding network infrastructure while ensuring high availability, security, and efficiency.

As a key member of the Network Operations Centre, you will be responsible for providing technical support for LAN/WAN and working closely with senior engineers to develop scalable and reliable network architectures that align with business objectives.

We are seeking candidates with at least one years of experience in delivering Fortinet, Cisco, and/or Juniper WAN and LAN solutions. Familiarity with network monitoring tools such as PRTG and Visio is required, and knowledge of VMware technologies is a plus.

Role

Providing 1st line support for network infrastructure, including configuration and troubleshooting of routers, switches, firewalls, VPNs, and QoS.
Monitoring system performance and reliability, ensuring smooth operation.
Taking ownership of support cases and ensuring timely resolution.
Performing network maintenance and upgrades, including patch management and security updates.
Assisting with network design and implementation, supporting both internal and external clients.
Working within change management policies to ensure efficient deployment and minimal disruption.
Troubleshooting switching technologies (STP, VLANs, VTP) and optical network connections.
Assisting in security implementation, ensuring compliance with policies and best practices.
Supporting pre-sales activities, conducting technology demonstrations, and providing expertise on networking solutions.

You

Experience with Cisco, Fortinet, and/or Juniper network solutions.
Strong troubleshooting and problem-solving skills.
Familiarity with PRTG, Visio, and network monitoring tools.
Basic understanding of virtualization (VMware preferred).
Excellent communication skills and a customer-first approach.
Eagerness to learn and continuously develop networking expertise.

You MUST possess excellent communication skills and be eligible to work in the UK.

You will ideally live locally to the office and have own transport (the will be required in the office two/three times a week).