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We have an exciting opportunity for an Administrator to join our client’s team on a full-time basis. This key role focuses on servicing and retaining the company’s client base, making it essential to the team's success.
For the right candidate, there is potential for future growth into an Account Manager role.
This position is based in Guildford, offering a hybrid work model, with travel to London required once a month.
- Based in Guildford
- £25,000 + £35,000 + bonus
Benefits:
- Pension
- Comprehensive financial planning support
- 25 days of holiday + bank holidays
- Flexible remote working options
- Access to a mentorship program
- Medical insurance, life cover, and income protection
- Cutting-edge technology
- Support for exam and qualification progression
- Annual company convention (performance-based)
- A lively social calendar
Job specification:
As an Administrator, you'll deliver exceptional and professional administration services to a range of clients. Your main tasks will include:
- Efficiently servicing and renewing new and existing policies, including distributing renewal documents, chasing payments, and handling general administration and underwriting requirements.
- Ensuring seamless policy renewals by maintaining clear communication with clients and relevant parties.
- Managing and updating the client database regularly.
- Overseeing the daily administration of client schemes, addressing queries from members and HR, and managing leavers and joiners.
- Maintaining an internal database to ensure accuracy and organization.
Person specification:
- Previous experience in an insurer environment is essential.
- Strong product knowledge in Income Protection, Life Assurance, and Private Medical Insurance.
- A positive, "can-do" attitude and an easy-to-work-with manner.
- Exceptional client service skills and the ability to maintain strong relationships.
- Self-motivated with the ability to prioritize tasks in a fast-paced environment, while also being a team player.
- Highly organised, dependable, and reliable.
- Excellent written and interpersonal communication skills to establish professional relationships with both internal and external stakeholders.
- A driven and adaptable personality with a work ethic focused on delivering accurate results within tight deadlines.
Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
