Client Success Executive

CLIENT SUCCESS EXECUTIVE
GUILDFORD - HYBRID WORKING
UP TO 30,000 PLUS BENEFITS

We are currently working with a market leader who due to business growth are looking for a Client Success Executive to join a very successful team. The team are dedicated to delivering outstanding client experiences and achieving business objectives. A consultative approach and providing a first class services is essential.

* Build and maintain strong relationships with clients, understanding their unique needs and goals
* Actively promote and demonstrate new features and updates, aligning with clients evolving needs
* Oversee the onboarding process of new accounts, ensuring smooth transition and successful platform adoption
* Provide tailored training sessions to equip clients with comprehensive knowledge of the platform
* Offer reactive problem solving support over the phone and virtually
* Maintain accurate data and uphold due diligence in all client interactions

The role would suit someone from a B2B customer relationship management preferably with a SasS environment. Excellent problem solving and communication is essential and some who is passionate about delivering excellence.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

Morgan McKinley encourages applications from all qualified candidates who represent the full diversity of communities in the UK. Accommodations are available on request for candidates taking part in all aspects of the selection process.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.