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Customer Service Advisor/administrator

Grafters Recruitment Consultants Ltd
Posted 3 months ago, valid for 8 days
Location

Hailsham, East Sussex BN27 1AP, England

Salary

£22,000 - £24,000 per annum

Contract type

Full Time

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Sonic Summary

info
  • Job Title: Customer Service Administrator
  • Salary: Not specified
  • Experience Required: Experienced
  • Year of Experience Required: Not specified
  • Job Description: The customer service administrator will support the busy sales team, helping to develop and maintain excellent business relationships with customers. The position is a maternity contract for 9-12 months. Duties include taking and dealing with incoming calls and emails, sales order processing, resolving customer enquiries and issues, sending quotations, liaising with warehouse and production teams, and updating contact details on CRM. Must have competencies include being a team player, having an excellent telephone manner, good written communication skills, computer literacy with experience in Microsoft Office applications, attention to detail, being well organized, and the ability to build positive working relationships.

My client is seeking an experienced Customer Service Administrator who will support their busy sales team, helping to develop and maintain excellent business relationships with their customers.

Working in their Hailsham offices, you will undertake a range of customer service and support duties as well as other Ad Hoc tasks, including but not limited to - taking and dealing with incoming telephone calls and emails, Sales Order Processing, resolving customer enquiries and issues, sending quotations, liaising with warehouse and production teams to facilitate order shipment, and updating contact details on CRM.

Must have competencies:

  • Team player
  • Excellent telephone manner
  • Good written communication skills
  • Computer literate with experience of Microsoft Office applications (outlook, word, excel etc)
  • Attention to detail
  • Well organised
  • Able to build positive working relationships

We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

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