Sales Order Process Administrator

Sales Order Process AdministratorLocation: CradleySalary: £13.50 per hourHours: Mon - Fri - Office hoursType: PermanentImperial Recruitment Group are working exclusively with a global organisation who are looking to appoint a Sales Order Process Administrator on a full time, permanent basis at one of their sites in Cradley.Main Purpose:The main duty of the Sales order processing Administrator is to process quotations & orders the business receives through different communication platforms. This may involve entering complete order details into a computerised accounting system for easy tracking of costs and profits. This position is also responsible for getting payment information from customers to process orders. They keep a record of all transactions for proper monitoring.Duties:

• Main Duty - Process quotations & orders the business receives through different communication platforms. This may involve entering complete order details into a computerised accounting system for easy tracking of costs and profits. This position is also responsible for getting payment information from customers to process orders. They keep a record of all transactions for proper monitoring.
• Providing customer service - Order processors may also help address and solve customer complaints and enquiries. They can handle simple customer queries about product information, the status of an order, or the estimated time of delivery. For other concerns, they can forward these to the correct department for proper handling.
• Monitoring inventory - This role is also responsible for making sure there are sufficient stocks to fulfil all customer orders. They may place requests and orders for stock replenishment to suppliers or manufacturers.
• Tracking delivery and shipment - The role also reviews order forms to make sure they have all pertinent information. They prepare documents relevant to customer orders and apply proper labels to packages for shipping or delivery. They may also check the status of orders and maintain shipping and delivery records for accurate monitoring.

Requirements:

• Ideally 1 - 2 years in a administrative role
• Conscientious, good team player, enthusiastic, organised, efficient, accurate, passionate.
• Computer literate.
• Confident communicator, including verbal, written and telephone communication.

Please get in touch with Imperial Recruitment Group for more information.Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.