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Customer Service Advisor

Reed
Posted 17 days ago, valid for 11 days
Location

Halesowen, West Midlands B63 4NG

Salary

£26,000 - £27,000 per annum

Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Salary: £26,000 per annum (increasing to £27,000 after probation)
  • Experience required: Previous telephone based customer service or admin experience
  • Benefits: Free parking on site, pension scheme, bonus scheme where applicable, competitive holiday allowance
  • Working hours: 37.5/week, Mon-Fri 0830-1700
  • Location: Halesowen

A fantastic job opportunity has arisen for someone who is based local to Halesowen and wants to work locally!I would honestly love a 10 minute commute to work.My client is a global manufacturing business with a brilliant reputation within their field.They are currently looking to bring on a customer service administrator to join their vibrant, friendly and relaxed customer service team.This is not a call centre role!!Within this role you will be dealing with a host of incoming enquiries and going above and beyond to action what is necessary.Salary = £26,000 per annum (increasing to £27,000 after probation) + approx. £1500 discretional bonusWorking hours = 37.5/week, Mon-Fri  0830-1700

Benefits: Free parking on site, pension scheme, bonus scheme where applicable, competitive holiday allowance.Other duties include:- Processing sales orders from phone call and email request- Manage email inbox- Proactive calls to obtain - Raising invoices- Obtaining purchase order numbers of invoice contacts- Chasing up delivery update on sales made- Checking stock levels- Handling complaints- Speaking to several different departments- Scanning and filing- General administrationThe ideal candidate will:- Be based local to Halesowen- Flexible with the working rota- Ideally has previous telephone based customer service or admin experience- Competent with general IT packages- Strong telephone mangerDoes this sound like a role you are interested in?If so then please do not hesitate and apply today.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.