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Customer Service Advisor

Reed Specialist Recruitment
Posted 21 hours ago, valid for a month
Location

Halesowen, West Midlands B633BQ, England

Salary

£27,000 - £28,000 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • A customer service administrator position is available for a local candidate in Halesowen, offering a fantastic opportunity to work close to home.
  • The role involves handling incoming enquiries, processing sales orders, managing emails, and general administration tasks, without being in a call center environment.
  • The salary starts at £27,000 per annum, increasing to £28,000 after probation, along with an approximate £1,500 discretionary bonus.
  • Candidates should have some previous telephone-based customer service or administrative experience, and the role requires flexibility in working hours.
  • Benefits include free on-site parking, a pension scheme, a competitive holiday allowance, and the possibility of hybrid working two days a week.

A fantastic job opportunity has arisen for someone who is based local to Halesowen and wants to work locally!
I would honestly love a 10 minute commute to work.

My client is a global manufacturing business with a brilliant reputation within their field.
They are currently looking to bring on a customer service administrator to join their vibrant, friendly and relaxed customer service team.

This is not a call centre role!!
Within this role you will be dealing with a host of incoming enquiries and going above and beyond to action what is necessary.

Salary = 27,000 per annum (increasing to 28,000 after probation) + approx. 1500 discretional bonus
Working hours = 37.5/week, Mon-Fri (Apply online only)

Hybrid working = 2 days a week in the office

Some flexibility may be required in the future to cover hours between (Apply online only), but this is not on the


Benefits: Free parking on site, pension scheme, bonus scheme where applicable, competitive holiday allowance.

Other duties include:
- Processing sales orders from phone call and email request
- Manage email inbox
- Proactive calls to obtain
- Raising invoices
- Obtaining purchase order numbers of invoice contacts
- Chasing up delivery update on sales made
- Checking stock levels
- Handling complaints
- Speaking to several different departments
- Scanning and filing
- General administration


The ideal candidate will:
- Be based local to Halesowen
- Flexible with the working rota
- Ideally has previous telephone based customer service or admin experience
- Competent with general IT packages
- Strong telephone manger


Does this sound like a role you are interested in?
If so then please do not hesitate and apply today.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.