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Internal Technical Sales
A leading UK-based engineering products distributor has an exciting opportunity for a motivated Internal Sales / Branch Support professional to join its well-established fluid power team in Halesowen. This is a full-time, permanent position, offering a competitive salary package.
As a major independent distributor of engineering consumables, the company prides itself on being an equal-opportunity employer with over 1,000 employees who are key to delivering exceptional customer service.
About the Role:
The internal sales and branch support role requires a proactive individual to assist with customer enquiries and administrative tasks. The successful candidate will manage telephone and email communications, providing product and service information and offering support to branch staff.
Working Hours:
40 hours per week, Monday to Friday
1 in 5 Saturday mornings on a rotating basis
Main Duties & Responsibilities:
- Efficient handling of phone and email enquiries and orders
- Building relationships with customers, branch staff, and suppliers to provide accurate product information
- Preparing quotes and supporting internal teams with fluid power products
- Utilizing the company’s bespoke IT system for identifying, pricing, and recording sales orders and purchase orders
- Sourcing non-stock items and maintaining stock levels
- Problem-solving and taking responsibility for timely customer order fulfilment
- Performing ad-hoc administrative tasks as needed
Skills & Requirements:
- Experience in the fluid power industry is essential
- Proficiency in Microsoft Outlook, Excel, and other basic computer applications
- Strong communication and numerical skills
- Excellent time management abilities
Benefits:
- 23 days annual leave (increasing with service) plus public/bank holidays
- In-house training provided
- Pension scheme (if eligible)
- Life assurance cover (x2 salary)
- Healthcare scheme invitation and wellness programs
- Uniform and PPE provided
- Excellent career growth opportunities
This role offers a chance to be part of a dynamic team, with significant opportunities for career development and training.
