Lead Integrator

Lead Integrator

Duration - 6 Months

Location - Halifax/Leeds - 3 days in office per week

Our client the largest provider of Mortgages in the UK, with over 2 million active Mortgages. They have placed Mortgages at the heart of our strategy to become the best bank for customers.Their team in the Homes Platform is incredibly passionate about creating new services for our customers that transform the customer and colleague experience! Culture brings together smart, hardworking, people from a diverse group of backgrounds that enjoy a collaborative and innovative environment that supports flexible and agile working.The purpose of the Lead Integrator is to coordinate dependencies between the Lab(s) and stakeholders external to the Lab such as other labs, platforms, Group Executive Functions and 3rd parties, this may include coordinating complex and high-risk implementations.

This role covers both business and technology change.

Key responsibilities of the role:

• You'll establish pivotal integration points across Labs/Platforms and effectively communicate these integration points to relevant stakeholders. Developing the sequence for integration related tasks in collaboration with Lab Leadership and aligned to the Lab backlog
• You'll catalogue and manage dependencies between other teams, working with stakeholders to ensure interlock, enabling the platform to deliver at pace.
• You'll identify blockers to delivery and, where possible, mitigate/resolve, escalating to product owner(s)/platform leadership where required.
• By managing suppliers (3rd Party), you'll give oversight and manage underperformance.
• You'll manage implementations requiring integration between multiple parties (internal/external) to ensure safe delivery.
• You'll coordinate the integration process and/or implementation events across shared infrastructure (e.g. Upgrading the Mainframe); coordinating parties to get the change over the line.
• You'll provide expertise (not content) for governance activity owned by the Product Owner, e.g. PRIA, for change across multiple programmes.

Skills you'll need:

• Agile Methodology & Tools - Manage agile teams across the business, delivering high priority or significant change to the Bank. Acting as a servant leader to build a work environment in which colleagues, at all levels, feel respected, appreciated, and valued.
• Stakeholder Management - Using personal impact and positioning to build and sustain long-term relationships. Resolving blockers (inc. problem solving and prioritisation), identifying options, building consensus and influencing good outcomes.
• Planning, Tracking, Reporting & Governance - Communicate regular status updates to key stakeholders while resolving high priority issues affecting delivery.
• Using experience to tackle critical risks/issues/dependencies arising out of Status Reporting and agile meetings, taking ownership for critical issues while ensuring resolution within agreed timescales.
• Leadership & Culture - Applies experience in cultural change initiatives to support various agendas in the Group (e.g., feedback). Understands the main barriers to changing culture and the criticality of leadership agreement.
• Coaching & Feedback - Observes and uses active listening and empathy to connect with people, without judging and being self-focused. Uses experience to provide clear, relevant, constructive, solution-focused, positive and motivating advice which is future focused.
• And you'll influence positively - demonstrating the right values and behaviours and encouraging this in team members.

Ideally, you'll also have experience in the below:

• Change management governance / methodology
• Delivering complex / high risk implementations
• Business & technology change
• Experience of working in Mortgage/ Mortgage change functions
• Leadership, leading other integrators, stakeholders management.
• Leading complex projects, leading multiple changes

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Step up to this challenge and let your project management skills shine! We can't wait to see how you can contribute to our client's success!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.