Head Therapist

We are seeking an experienced and passionate Head Therapist to lead and manage our soon to open tranquil country escape. This role requires a skilled professional with exceptional treatment expertise, leadership qualities, and a strong commitment to delivering outstanding client experiences. You will be responsible for overseeing daily operations, maintaining high treatment standards, and supporting team.

Key Responsibilities

• Perform a range of professional beauty and wellness treatments to the highest standard.

• Supervise, mentor, and support a team of therapists to ensure excellent service delivery.

• Conduct training and development sessions to maintain and enhance team skills.

• Monitor and manage treatment room standards, cleanliness, and equipment maintenance.

• Assist with scheduling, stock control, and ordering professional products as needed.

• Ensure all treatments adhere to health and safety regulations.

• Handle client consultations, address concerns, and ensure an exceptional guest experience.

• Drive sales of treatments and retail products, supporting business growth.

• Work closely with management to implement new treatments, promotions, and service enhancements.

Requirements

• Minimum 3years of experience as a therapist, with leadership experience preferred.

• Recognised beauty or spa therapy qualifications (e.g., CIDESCO, CIBTAC, NVQ Level 3 or equivalent).

• Strong knowledge of skincare, massage, and body treatments.

• Excellent communication and leadership skills.

• Ability to train and mentor junior therapists.

• Passion for wellness and delivering outstanding customer service.

• Sales-driven mindset with a focus on business growth.

• Flexible and adaptable approach to work