Sales Administrator / Account Executive

Based in Hampton.

Full time office-based role Salary: £25, 000 per annum plus bonus and benefits

Free parking!

37.5 hours week on shift pattern - (Week 1) 7.am-3.30pm, (Week 2) 8.30am-5pm,

(Week 3) 9am-5.30pm, (Week 4) 9.30am-6pm

We are currently recruiting for an Account Executive on behalf of one of our clients, a well-established organisation based in the Hampton area. This is a fantastic opportunity with anyone who has excellent communication skills and solid administrative experience.

Key Responsibilities: -

To provide support to Account Manager in maintaining and developing existing client relationships through proactive management
To act as the main day to day point of contact for all clients; to produce client documentation within defined time-scales
Produce new vehicle orders
Progress orders advising clients of any change
Generate and issue new vehicle contracts and monitor return
Arrange new vehicle deliveries / vehicle collections
Arrange vehicle re-allocations where required
To handle and solve all client and driver queries in a prompt and professional manner, seeking guidance from the Account Manager and/or other departments where necessary
To manage and/or generate monthly customer invoicing and recharges
To generate and authorise external supplier orders
To produce regular and 'ad-hoc’ client reports within defined time-scales
To provide advice on rescheduling and early termination, seeking guidance from Account Manager, where necessary
To maintain a professional attitude, building and maintaining relationships with internal and external customer
To act in a manner which is efficient, orderly and timely ensuring tasks are achieved within the set time-scales
To deal with any concerns or issues that may arise, implementing preventative improvements
To undertake and complete development solutions as deemed necessary and as required in the performance of the role

Person Specification: -

Account Management or sales administration experience from within the motor or automotive industry
Customer service background/experience
High levels of proficiency in Microsoft Office
Ability to produce accurate work to tight deadlines under pressure with excellent time management skills
Excellent written and verbal communication skills
Excellent administration skills
High level of Customer Care and quality service
Problem solving ability
Strong team player with strong negotiation skills
Data/Information Analysis skills
Positive, flexible outlook
Full Driving Licence desirable
Degree educated or equivalent desirable