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We are looking a versatile Service Coordinator to support the busy service team on a full time, permanent basis, in Banbury. Your prime role will be to support the service team with all administration, with accuracy and excellent attention to detail. Offering a salary of up to 27,000 the role is working onsite.
You will be joining family orientated, friendly and supportive company who provide products and services to the automotive industry. They are a name in their industry and have been trading over 20 years.
.Key Accountabilities for the Service Coordinator:
- Processing engineer paperwork
- Liaising with field engineers when necessary
- Managing all service invoicing generated from engineer visits
- Maintaining and updating CRM database
- Dealing with stock queries, stock management
- Checking engineer reports and generating customer invoices
- Dealing with calibration paperwork
- Filing of all data and carry out all other administration tasks as required
- Provide excellent customer service when dealing with customers and engineers
- Processing all parts paperwork
- Keep records up to date of actions taken
- All other administration as necessary
Key competencies for Service Coordinator:
- Strong, organised administration skills
- Solid customer service skills
- Experience of data entry
- Good excel skills
- Highly organised
- Meticulous attention to detail and accurate
- Good interpersonal skills
- Strong communication skills
- Strategic problem solver
- Data collection and ordering processes
- Adaptable in a changing environment
What's in it for you?
- Salary of up to 27,000
- Working hours Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 with an hour for lunch
- 25 days holidays + bank holidays
- Social events
- An established business
- Working with a friendly and supportive team
- Free onsite parking
