Door Surveyor / Technical Adviser

Are you a skilled professional with a passion for precision and customer service skills? We're looking for an experienced Door Surveyor / Technical Adviser to join our team and play a vital role in delivering exceptional service to our customers across the UK.

About Valeanto Iron Doors:

At Valeanto we provide bespoke tailor made iron doors , adding the WOW factor ' to our customers homes. Our products offer sophistication, character and unique style. We pride ourselves from our organisation's high-performance culture thats always rewarding, forever evolving and full of exciting opportunities. Our headquarters and showroom are based in Harlow, Essex. The mission statement for our company is to provide an exceptional value and experience to our customers. The Valeanto team continuously strives for excellence in both products and service. Any new team member joining us will have the privilege of being a part of something bigger, innovative, and also rewarding. At Valeonto we believe that everything is possible . We work hard but we have fun .

As our Door Surveyor / Technical Adviser, you'll be based in our Harlow office, but you'll also travel to various UK locations to conduct customer surveys. Your primary responsibilities will include:

• Surveying & Measurements: Accurately measuring door/ window openings to ensure the perfect fit. Using Prodim machine.
• Ordering & Specifications: Ensuring the right specifications based on customer requirements and liaising with engineers to produce accurate CAD drawings.
• Quality Assurance: Reviewing CAD drawings and confirming alignment with customer order dimensions/surveys.
• Production Liaison: Collaborating with our production team to ensure doors are manufactured to exact specifications. Quality control checks.
• Planning Installations & Servicing: Coordinating with installers and customers to schedule installations and provide outstanding service.

• Experience: Background in window/door fitting, surveying, or sales, with strong technical knowledge of door installation.
• Attention to Detail: Efficiency and attention to details to ensure accuracy in measurements, drawings, and production specifications.
• Communication Skills: Excellent interpersonal and written communication skills to liaise effectively with customers, engineers, and production teams.
• Technical Expertise: Ability to understand how doors will be fitted to ensure seamless installation during the survey phase.
• Travel Flexibility: Willingness to travel to customer sites across the UK. Mileage will be paid.
• Problem-Solving Skills: A proactive approach to resolving technical queries and addressing customer concerns promptly.