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WHAT YOU WANT TO KNOW
o Onsite parking
o Competitive salary
o UK leading Print Company
o Hertfordshire area
ROLE DETAILS
o Collaborate closely with the Production Controllers, Production Manager, and Team Leader to ensure a thorough understanding of client expectations and deliverables, ensuring a high standard of brief clarity.
o Build strong working relationships with external suppliers to gain a deep understanding of production processes, item assembly, and the complexities of the collation and packing stages.
o Manage the operational aspects of product manufacturing, ensuring maximum efficiency throughout the process.
o Stay informed about ongoing projects, aiming to reduce production costs and timelines while minimizing material and time waste, from quoting to final production.
o Deliver tasks on time, to specification, and to the highest quality standards. If delays or issues arise, promptly escalate to the Production Manager and/or Account Manager with proposed solutions.
o Maintain clear and consistent communication with the Account Management team and clients, providing regular updates on job progress, challenges, and solutions.
o Keep your knowledge up to date on MIS systems, as well as product, material, and technical process advancements.
o Continuously seek opportunities for improvement in client work, ensuring high standards are met and exceeded.
ESSENTIAL EXPERIENCE
o Previous use of Optimus is preferred
o Some knowledge of print production practices and processes
o Good knowledge of print materials and how it can be packed without being damaged in transport
o High level of attention to detail
o Good Excel skills to work out correct weights / correct transport
o Able to work under pressure and to tight deadlines
o Ability to communicate effectively internally with colleagues and externally with clients
o Good relationship building and negotiation skills
o 2 years’ experience with packing / shipping
o Analytical thinking skills
o Professional approach to problem solving and internal customer relations
o Reliable, trustworthy and conscientious
o Effective and collaborative team player
o Prepared to listen and learn from others
o Ability to be flexible and adaptable to priorities and business needs
EXPERIENCE REQUIRED
o Team player
o To be known for 'making things happen’ through great service
o A pro-active and 'can do’ attitude
