Administrator

Overview

The Office Administrator is essential in helping the administrative team support various roles within the organisation.

Key Responsibilities

• Client Support: Assist in managing client accounts.
• Relationship Building: Maintain internal relationships to ensure smooth operations.
• Administrative Efficiency: Help ensure the administrative functions run smoothly.
• Process Improvement: Work with key team members to enhance systems and processes.
• Compliance: Ensure all activities comply with relevant requirements.

Core Duties

• Task Management: Oversee individual tasks.
• Administrative Support: Provide support to the team.
• Client Needs: Ensure client needs are met.
• General Tasks:
  • Finalise and proofread documents.
  • Print and package reports.
  • Perform scanning and filing.
  • Answer phone calls and greet visitors.
  • Handle mail.
  • Communicate with third parties.

Skills and Attributes

• IT Skills:
  • Basic: Internet Explorer, Outlook, PowerPoint, Word, Excel
  • Intermediate: Web browsers, Outlook, PowerPoint, Word, Excel
  • Advanced: Web browsers, Outlook, PowerPoint, Word, Excel (Desirable)
  • Document management systems (Desirable)
  • Intelligent Office (Desirable)
• Operational Skills:
  • Ability to create and follow processes
  • Record keeping
  • Organizational and time management
  • Diary and task management
  • Prioritisation and deadline management
  • Numeracy and literacy with attention to detail
• Communication Skills:
  • Strong communication
  • Willingness to support colleagues and clients
  • Ability to listen and empathise
• Experience:
  • 1 to 4 years in a similar role (Desirable)
• Leadership and Motivation:
  • Self-motivated and able to work independently and as part of a team
  • Mature outlook
  • Willingness to take responsibility
  • Commitment to personal and professional growth