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Temporary Customer Service Coordinator

IMPRESSION RECRUITMENT LIMITED
Posted 14 hours ago, valid for 6 days
Location

Harrogate, North Yorkshire HG3 4JL

Salary

£24,000 - £28,800 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This is a temporary Customer Service Coordinator role based in Harrogate, ideal for those seeking short-term work until the end of the year.
  • The position offers a fast-paced environment with weekly pay at a rate of £11.44 per hour, with flexible hours from 8am to 4:30pm.
  • Candidates are expected to have strong communication skills and a willingness to assist customers through various channels, including phone, email, and social media.
  • No specific year of experience is required, making it suitable for recent graduates or individuals with prior customer service experience.
  • The company promotes a welcoming office atmosphere and provides support from a dedicated Customer Experience team.
  • Temporary, fast-paced role!
  • Weekly pay!
  • Welcoming office environment!
Are you seeking temporary work until the end of the year? Are you a confident communicator and able to demonstrate and willing attitude to your work? We are actively recruiting for one of our clients based in Harrogate who experience a seasonal peak on the run up to Christmas. They are now seeking a number of Temporary Customer Service Coordinators to assist them during this period. You will be immediately supported by their professional and dedicated Customer Experience team who operate out of the company's HQ in Harrogate. You will be tasked with assisting their customer base with a variety of enquiries. This will involve you having to work in a fast-paced environment, therefore efficiency in your working practice will be key to succeed! Although you'll be busy, you'll be working in a positive and welcoming environment, with various incentives and social events on offer. Our client is willing to consider those from a variety of backgrounds, whether you be a recent graduate seeking work on an interim basis, or happen to be immediately available for work and have prior customer exposure in what you have done.  Duties as Temporary Customer Service Coordinator to include: 
  • Action customer enquiries via phone, email, live chat, review platforms and social media sites.
  • Support customers through their pre or post purchase experience whilst also assisting with customer complaints and issues, escalating when needed with management and other departments to help resolve the enquiry.
  • Updating, processing, and amending orders / addresses or returns within the company’s policies and procedures.
As Temporary Customer Service Coordinator, you will be paid weekly within this role at a rate of £11.44 per hour, working flexible hours anywhere between 8am - 4.30pm. Make us aware of your interest TODAY! Our Guarantee  Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match.  Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.