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We are recruiting for one of our Leeds based property clients, who are opening their first location in Harrogate. This is an exciting time to join a progressive and supportive family-owned business, you will be integral to the launch of this fantastic and much anticipated project.
We are seeking a front of house candidate who has experience delivering a 5-star service, managing visitors, meeting rooms, ad hoc duties and administration and client requirements. This could be an exciting opportunity for you to progress your career with an industry leader.
As the face of our client and brand, you'll ensure that every visitor and member feels welcomed and supported.
Ideally you will come from a customer service background preferably hospitality, luxury retail or serviced offices. Our client offers career development and a supportive and progressive environment.
If you have the required experience, please send us your CV today to be considered. Our client is actively recruiting for this position, interviews will be face to face in the Leeds office.
Key responsibilities:
- Warmly greet and assist members and visitors, ensuring a seamless and professional experience.
- Handle service requests, deliveries, meeting room bookings, and event planning with precision.
- Facilitate smooth meeting room setups, including coordinating refreshments and lunches.
- Collaborate on member events, making sure the environment is friendly, organised, and polished.
- Manage attendance logs, member records, and ensure all processes run smoothly.
- Perform daily inspections to ensure that the facilities meet our high standards of cleanliness and quality.
- Maintain health & safety documentation and conduct weekly fire tests.
- As a brand ambassador, you'll embody the essence of our company in every interaction, delivering the highest level of professionalism, polish, and authenticity.
Skills & Knowledge:
- Experience within a customer support role either hospitality or professional offices.
- A personable, organised individual with a passion for delivering top-tier customer service.
- Strong communication skills and the ability to multi-task in a fast-paced environment.
- Someone who takes pride in creating a welcoming atmosphere and maintaining the highest standards.
Hours 9-5pm Fully Office Based
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for.
