Customer Service Assistant
£35,000pa + Pension + Parking
A busy sale office requires a Customer Service Assistant to manage client order requirements and arrange deliveries, good customer service skills are need for this role.
Some of your duties will include:
- Managing customer order requirements from instigation stage through to delivery stage
- Dealing with orders received from customers over the telephone and by email
- Setting up details of customer order requirements on the computer system
- Upselling and cross selling at all opportunities to maximise sales revenue
- Allocating stock required to meet customer order requirements and arranging deliveries
- Informing clients of delivery dates and ensuring goods were despatched on schedule
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