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Customer Service Assistant

Burton Bolton & Rose Recruitment Services Limited
Posted 11 hours ago, valid for 12 days
Location

Harrow, Greater London HA3 5AA, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A busy sales office is seeking a Customer Service Assistant with a salary of £35,000 per annum plus pension and parking benefits.
  • The role requires managing client order requirements from initiation to delivery, necessitating strong customer service skills.
  • Key responsibilities include handling customer orders via phone and email, setting up order details in the computer system, and upselling when possible.
  • Candidates should have experience in customer service, although the specific number of years required is not mentioned.
  • Only shortlisted applicants will be contacted, and job alerts can be followed on various social media platforms.

Customer Service Assistant

£35,000pa + Pension + Parking

A busy sale office requires a Customer Service Assistant to manage client order requirements and arrange deliveries, good customer service skills are need for this role.

Some of your duties will include:

- Managing customer order requirements from instigation stage through to delivery stage

- Dealing with orders received from customers over the telephone and by email

- Setting up details of customer order requirements on the computer system

- Upselling and cross selling at all opportunities to maximise sales revenue

- Allocating stock required to meet customer order requirements and arranging deliveries

- Informing clients of delivery dates and ensuring goods were despatched on schedule

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.