- Run accurate payment and billing cycles in Mosaic promptly.
- Address billing inquiries and resolve issues with service users.
- Raise purchase orders in D365 and process associated invoices.
- Process ad hoc invoices (e.g., Harrow Mencap, CNWL, Hales Group).
- Match and process timesheets and invoices in Mosaic.
- Adhere to processes for scheduled payments and billing cycles.
- Resolve payment issues related to Personal Budgets and client contributions.
- Adjust base orders to reflect net payments promptly.
- Work with Brokerage on complex purchase orders for care placements.
- Oversee purchase orders, costs, and care package dates.
- Knowledge and understanding of services offered by local authority social services, health authorities, or the voluntary sector.
- Strong grasp of financial control and accounts payable processes.
- Experience in accounts payable functions and related procedures.
- Familiarity with personalisation and payment of personal budgets.
- Expertise in financial processes within Mosaic.
- Ability to resolve complex financial issues.
- High levels of literacy, numeracy, and accounting skills.
- Proficiency in maintaining computerised systems using Mosaic, SAP, Microsoft Office, and other software