Product Support Specialist Location: Hatfield Salary: 拢32,000 - 拢35,000 per annum Hours: Monday to Friday, 8:00 AM - 4:30 PM 聽 We're looking for a Product Support Specialist to manage technical support internally and externally. This role is ideal for someone with experience in the construction, plumbing, or heating industry who thrives in a fast-paced environment. 聽 Key Responsibilities: 路Provide product support to internal teams and customers 路Conduct technical training sessions 路Assist sales and marketing teams with product knowledge and content creation 路Ensure product compliance with industry standards 路Manage faulty product issues and oversee returns validation 路Work with the Innovation team on new product development 路Collect feedback for product improvement 路Support patent and design rights applications 聽 What You'll Need: 路Experience in construction, plumbing, or heating (preferred) 路Strong Excel skills and familiarity with ERP/CRM systems 路Excellent communication and problem-solving abilities 路Technical accuracy and attention to detail 路A proactive, strategic mindset 路Full UK driving license 聽 Benefits: 路25 days annual leave plus bank holidays 路Workplace pension 路Laptop provided 路Team Events 路Free snacks and drinks 聽 Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data 聽
Back to searchProduct Support Specialist
Smart 10 ltd
Posted a day ago, valid for 25 days
Hatfield, Hertfordshire AL96DD, England
拢32,000 - 拢35,000 per annum
Full Time
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Sonic Summary
- The position of Product Support Specialist is available in Hatfield with a salary range of 拢32,000 to 拢35,000 per annum.
- Candidates should have experience in the construction, plumbing, or heating industry and thrive in a fast-paced environment.
- Key responsibilities include providing product support, conducting technical training, and assisting with product compliance and returns validation.
- The role requires strong Excel skills, familiarity with ERP/CRM systems, and excellent communication abilities.
- Benefits include 25 days of annual leave, a workplace pension, and additional perks like team events and free snacks.
