Logistics Manager

• Location: Hertfordshire
• Job Type: Permanent
• Salary: £50k - £55k per annum DOE

We are looking for a Logistics Trade Compliance Manager to oversee and manage the day-to-day operations within our Supply Chain department. The successful candidate will be responsible for delivering our Distribution Strategy, maximizing cost-effectiveness and sustainability, and ensuring goods are supplied to market compliantly and in line with ‘On Time In Full’ (OTIF) objectives. This role requires a deep knowledge and understanding of customs trade compliance to secure efficient and timely import & export of all products and materials.

• Coordinate all aspects of the import and export process, including documentation for equipment, components, reference samples, semi-finished, and finished goods.
• Oversee logistics operations encompassing imports and exports for the UK and the EU.
• Collaborate with Supply Chain Management (SCM), Contract Manufacturing Organisations (CMOs), and EU third-party distribution centers to align distribution with our strategy.
• Direct Logistics and Warehouse teams for order preparation and completion.
• Check Freight invoices against quotes/contracted prices.
• Identify and secure cost-effective methods for exports, understanding customer expectations and carrier capabilities.
• Serve as the first point of contact for import and export matters.
• Handle customs queries and ensure correct duty & taxes are paid.
• Maintain Logistics Import & Export logs with real-time data.
• Update and author related Standard Operating Procedures (SOPs) and Quality Risk Assessments (QRAs).
• Track key exports, communicate delays, and plan and dispatch non-commercial shipments.
• Promote best practice approach to Good Distribution Practice (GDP) compliance and risk-based decision making.
• Investigate customer complaints regarding transport damage and implement Corrective and Preventive Actions (CAPAs).
• Monitor Logistics consumables stock levels and order as required.

• Demonstrable experience in a regulated logistics role.
• Experience with import/export procedures.
• Proficiency in SAP or a similar ERP system.
• Strong organisational skills and a proactive approach to problem-solving and decision-making.
• Ability to establish and maintain effective working relationships and communication links within the organisation and with global partners.
• Competence in building and managing relationships with Logistics providers and CMOs.
• Computer literacy, including Word, Excel, and PowerPoint.

• Excellent organisational & planning skills.
• Confident verbal and written communicator.
• Diplomatic and self-motivating.
• Ability to work effectively within a team.
• Ability to work under pressure and to deadlines.
• Enthusiastic with a ‘can do’ attitude.

Apply now if interested!