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Customer Service Executive

Amour Recruitment
Posted 7 days ago, valid for 25 days
Location

Havant, Hampshire PO9 1DR

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Amour Recruitment is looking for an experienced Customer Service Executive for a company near Havant.
  • The role involves processing customer orders, obtaining feedback, resolving complaints, and handling inbound queries.
  • Candidates should be proficient in Microsoft Office, highly organized, and possess excellent problem-solving skills.
  • The position offers a salary of £25,000, which increases to £27,500 after a successful six-month probation period.
  • Applicants should have relevant experience in customer service to be considered for this opportunity.

Amour Recruitment is seeking an experienced Customer Service Executive to work for a fab company based near Havant.

This role is pivotal in supporting the continued business’ growth strategy by delivering excellent customer service to existing and lapsed clients.

Duties include:

  • Processing customer orders
  • Obtaining customer feedback
  • Following up customer complaints and resolving
  • Handling all inbound customer queries
  • Making outbound calls to lapsed customers (not sales!)

Personal requirements:

  • Proficient in Microsoft Office Suite
  • Highly organised, with a first-class approach to delivering outstanding customer service
  • Excellent problem-solving skills

Hours: Monday to Thursday 0900-1700 and 0900-1600 Friday

Salary: £25,000 rising to £27,500 after successfully passing probation period (6 months plus)

Benefits: 33 Days Holiday (including Bank Holidays), Free Parking, Company Pension Scheme, Private Health Care.

To be considered for this great opportunity apply now or call Amour Recruitment for more information.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.