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Customer Service Coordinator : Repairs and Maintenance

Workshop Recruitment
Posted 2 days ago, valid for 21 days
Location

Havant, Hampshire PO9 1DR

Salary

£12 - £24,960 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client, a construction services provider, is seeking a confident candidate for an administrative role in their contact centre.
  • The position involves coordinating repairs and maintenance services by liaising with tenants and the local council.
  • Candidates should have strong organizational skills and at least 2 years of relevant experience.
  • The role offers a salary of £12 per hour, totaling £24,960 annually, with working hours from Monday to Friday, 8 am to 5 pm.
  • Key responsibilities include allocating repair jobs, maintaining accurate records, and providing general clerical support.

Our client who provides construction services is looking for a candidate who is confident completing administration, communicating with tenants, the local council to coordinate repairs and maintenance services.

Working in the contact centre, you will assist with the allocation of responsive repair jobs and ensure records are accurately maintained of the jobs undertaken.

Duties will include..

  • Allocate work in a timely manner to operatives on a daily basis.
  • Liaise with the Resource Manager regarding the provision of additional labour to the response team and organising other work for operatives during downtime.
  • Update and maintain database with details of appointments & completed works in a timely manner, ensuring accuracy of entries.
  • Provide general clerical and administrative support including typing, filing, maintenance of department records, telephone answering and message taking.
  • Any other ad hoc administrative duties as may be required from time to time.

You must have…

  • Excellent organisational/time management skills
  • Excellent administration/word processing skills
  • Demonstrate attention to detail and accuracy at all times
  • Ability to work under pressure to strict deadlines
  • Strong communication skills
  • Strong word processing and Excel skills

Working hours

Monday to Friday 8am – 5pm (40 hours per week)

Salary

£12 per hour (£24,960)

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.