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Position: Service Coordinator
Job ID: 1799/58
Location: Havant, Hampshire
Rate/Salary: £30,000
Benefits: Plus good benefits
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: (url removed) for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Service Coordinator
Typically, this person will join a forward-thinking company where your customer service skills are valued. You will play a key role in managing customer relationships and pro-actively responding to their needs.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Service Coordinator:
- You will: Take control of a portfolio of clients, acting as their dedicated point of contact and service coordinator in the business
- Forecasting engineer requirements based on upcoming jobs and service contracts
- Maximise any sales opportunity and produce quotations for contracts and renewals
- Provide regular reports and maintain accurate records in the company database and CRM
- Offer administrative support to the service team, to include documentation and parts ordering
- Scheduling and coordinating service works, ensuring accurate information for engineers
Qualifications and requirements for the Service Coordinator:
- Full UK Drivers Licence
- Strong relationship-building skills with internal and external parties.
- Strong written and verbal communication skills
- Excellent time management and prioritisation skills.
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
