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About the Role:
We are working with one of the UK's leading luxury garden furniture and outdoor living brands.Theyv'e innovated in the world of garden furniture - committed to delivering style, quality, and comfort. Our client is proud to have become one of the UK's largest and fastest growing brands and are expanding their team to deliver our exciting plans.
We have a fantastic opportunity for an experienced Trade Administrator to join their dynamic team.
Duties and Responsibilities:
- You will be the first to respond to inbound phone calls to the Trade Office
- Supporting the National Accounts Manager with order imports and day to day management
- Supporting the Ecommerce Accounts Manager with responding to tickets and day to day processes
- Supporting the Customer Services Manager with resolving aftersales issues
- Supporting Trade Account Managers with general requests and holiday cover in their absence
To be successful in the role, the ideal Candidate will have:
- 1+ Years in Administrative role
- Good working knowledge of Microsoft 365
- Experience of using customer online channels or Orderwise is preferred
- Strong listening and verbal communication skills
- Strong work ethic, accuracy, and excellent communication skills
- Logical and systematic
- Ability to interact with all customers in a calm manner
- Ability to listen to and implement instructions without fail from management
The hours of work are Monday - Friday, 9am - 5pm with 30 minutes for lunch break. Depending on your work management additional hours may be required during peak season.
Job Types: Permanent, Full-time
Pay: From £26,000-£30,000 per year
If you're a motivated sales professional looking to make an impact in a growing company, we'd love to hear from you!
