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Customer Sales Advisor

ECU Testing
Posted 12 days ago, valid for 14 days
Location

Heanor, Derbyshire DE75 7AA, England

Salary

£23,335 per annum

Contract type

Full Time

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Sonic Summary

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  • An automotive parts sales advisor position is available, focusing on assisting customers with car-related issues.
  • Candidates should have proven experience in a telephone sales customer service role, with a keen interest in cars preferred.
  • The role involves handling inbound and outbound calls, upselling products, and maintaining customer records.
  • The position offers a salary of £22,000 per year and requires at least 1 year of relevant experience.
  • Employees enjoy benefits such as 32 days of holiday, a monthly sales bonus, and various team-building activities.

Do you love talking technical about cars? We have a fantastic opportunity for an automotive parts sales advisor to join our team and help advise our customers with their car troubles.

Based conveniently between Nottingham and Derby centres, nestled on the entrance to one of the regions finest country parks (Shipley Country Park), boasting 700 acres of beautiful landscape popular for relaxed café dining, walking, fishing, biking and horse-riding.

It is preferred that candidates have proven experience in a telephone sales customer service role, and a keen interest in cars is an advantage.

You will be required to perform the following tasks:

  • To ensure the efficient handling of inbound and outbound calls in a timely manner.
  • To Identify opportunities to upsell products and services for successful sales opportunities
  • Handle Live chat online enquiries
  • To ensure accurate information is provided over the phone and in person where necessary.
  • To update customer records and internal Database as and when required
  • To create invoices, proformas and credit notes
  • To create outbound and inbound courier labels
  • Communicate effectively with internal technical departments.
  • Be an effective go-between for customers and internal technical staff

In return, the successful candidates will receive:

  • Full on the job training, constantly, throughout you career here at ECU Testing ltd.
  • 32 days holiday per year, inclusive of bank holidays.
  • A monthly sales bonus.
  • Free work uniform and PPE.
  • Free takeaway meal every Friday, named ‘FAT FRIDAY’ by all the staff.
  • Access to a fully equipped company gym.
  • Birthday Gifts.
  • Christmas party, fully paid for by the Managing director.
  • Annual team building days.
  • Excellent in-house career development opportunities.

Working hours: 09:00am – 17:30pm

If you are interested in this role, please apply online today.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.