We have an opportunity with to join a Training division as we continue to expand the team. In this role, you will offer full administrative support to the apprenticeship start process, ensuring a high level of service is provided to colleagues, external partners, employers and candidates.
Job Responsibilities:
- Supporting to ensure the smooth sign up of apprentices, liaising with employers and candidates to maintain a robust and compliant process.
- Gathering required information and completing employer agreements with accuracy.
- Compliance checking all relevant forms, approving and saving once complete.
- Dealing swiftly with any queries to ensure process timescales can be met.
- Accurately updating internal management information system with candidate and employer information.
- Handling training applications and assisting where required with candidate registration.
- Ensuring all candidates have relevant qualification and identification documents to start work.
- Communicating with employers and candidates in a clear and professional manner.
- Liaising with apprenticeship and pastoral team to arrange enrolment to the apprenticeship programme.
- Preparing sign up paperwork, inputting all previously held information.
- Ensuring digital apprenticeship account kept up to date
- Supporting employers with queries regarding their own digital apprenticeship account.
- Keeping up to date with changes to funding rules.
- Directing general email enquiries regarding vacant positions and training courses to the relevant person.
- Providing administrative support for engagement and networking events.
- Monitoring email enquiries, applications, and responses from candidates.
- Contributing to apprenticeship sign-ups and initial assessments when required.
- Contributing to apprenticeship functional skills invigilation when required.
- Increasing the profile of Zenith Training.
- Contributing information for website, blog, and social media.
Requirements:
- Must have strong organisational and time management skills.
- Be able to motivate self and demonstrate effective team working skills.
- Excellent attention to detail.
- IT skills, proficient in the use of MS Office packages.
- An excellent communicator with a professional manner.
- Be able to build strong working relationships.