Back to search
Account Manager/Sales Executive
Outskirts of Huddersfield
C£25K plus bonus and benefits
Responsibilities include:
· To provide a professional Telesales Service on a daily basis to customers. 80% of the role is managing an existing customer base of around 120 current accounts from retailers, and commercial/trade customers. 20% of the role is targeting new customers from an extensive database of opportunities and supporting the field sales team with new customer enquiries.
· To ensure all existing customers have a forward call scheduled each day.
· Contact potential or existing customers to inform them about a product or service using the existing prospect data bases provided.
· Aim for 30 quality calls each day from existing customers and your prospects.
· To be highly knowledgeable about the products and the company to answer accurately customer questions.
· Develop an understanding of your customer businesses and requirements to help increase repeat sales.
· Direct prospects to the field sales team when needed and beneficial for a face-to-face meeting.
· Enter and update customer information
· Take and process orders in an accurate manner.
· Go the “extra mile” to meet sales quota and facilitate future sales.
· To assist the AM’s with securing appointments when needed.
· Keep records of calls and sales on your daily call report and note useful information.
· To update the back-order reports as required.
Requirements
· Experience in a sales environment or customer service role.
· Proven track record of successfully meeting sales quota preferably over the phone.
· Good knowledge of relevant computer programs (e.g. CRM software)
· Ability to learn about products and services and describe/explain them to prospects.
· Excellent communication and interpersonal skills
If you would like any further information on this role, please forward your CV for consideration.
Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion
