Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry.

We are currently working on behalf of a Housing association. My client is currently looking for Operations Coordinator based in Peterborough.

What’s on Offer?

Competitive salary
Company benefits
Career progression opportunities available
Job security within a stable and successful business going through a period of planned and sustained growth

Our client is looking for Operations Coordinators to join its Peterborough offices, to provide efficient scheduling and planning to its engineers to ensure delivery to the customer.

This role is for someone who has a high-level attention to detail, is process-driven and proactively looks to effectively communicate with both internal and external contacts to achieve its goal of delivering to the customer through team working.

Key responsibilities:

Effectively scheduling of engineers to cover reactive and servicing jobs across a customer contract through outlined booking processes and the use of a job management system.
Ensure allocated jobs with engineers are completed and the scheduling process is properly closed out.
Escalate any scheduling issues or concerns to the Team Leader who will be able to address with the engineer, or in liaison with the Contract Manager and/or customer.
Support the contract with administrative tasks as required, such as billing, producing WIP reports to maintain the job management system ensuring all records are accurate and status updates progressed.

Key Skills and Attributes:

Solid understanding of planning systems, considering geographical locations to schedule engineers as efficiently as possible.
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
Excellent time management skills and the ability to prioritize workload.
Excellent written and verbal communication skills, as our servicing engineers will be relying on you to share key information on a day-to-day basis.
Strong organizational skills with the ability to multi-task whilst maintaining a high attention to detail.

In return for your commitment and expertise, you will get:

A base salary between £22,300 - £ 25,000 depending on experience,
Ongoing career development opportunities,
22 days holiday allowance + UK Bank Holidays

Our client as a company promotes work life balance, their employees have access to great benefits package including employee assistance program, wellbeing app, mental health support, employee discount scheme, death in a service insurance, company pension scheme.

Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer.